Effective date: 25 September 2025
Who we are: Kmetovics Antal EV., 6500 Baja, Akácos utca 6., Hungary
Website: pressandrelax.com
Email: info@pressandrelax.com
This Privacy Policy explains how we collect and process personal data when you visit our website, make a purchase or contact us. We comply with the UK GDPR and the Data Protection Act 2018.
Controller: Kmetovics Antal EV., 6500 Baja, Akácos utca 6., Hungary, info@pressandrelax.com
No Data Protection Officer required (Article 37 UK GDPR).
Hosting provider: Rackhost, 6722 Szeged, Tisza Lajos körút 41., Hungary (info@rackhost.hu).
Other processors (categories):
IT/Cloud & email services
Analytics & marketing tools (e.g., Google Analytics, Meta)
Payment service providers
Logistics & fulfilment partners
We ensure processors act only on our instructions and protect your data by contract.
| Purpose | Data categories | Lawful basis |
|---|---|---|
| Browsing & site security | IP, device/browser info, logs, cookie preferences | Legitimate interests (site operation & security) |
| Orders & fulfilment | Name, email, phone, billing/shipping address, order details | Contract (to supply goods) |
| Payments | Payment token, last 4 digits, transaction IDs | Contract & Legal obligation (tax, fraud prevention) |
| Customer support | Name, email, message, order ID | Contract or Legitimate interests |
| Marketing/newsletters | Name, email, consent records | Consent (opt-in under PECR) |
| Reviews | Name/alias, rating, review text | Legitimate interests |
| Warranty/returns | Order details, contact details | Contract & Legal obligation |
Orders, invoices, tax records: 6 years (legal requirement)
Customer support: up to 2 years after resolution
Warranty/returns: order lifetime + up to 6 years
Marketing (email): until consent withdrawn or 24 months inactivity
Server logs: up to 12 months
Cookies: see Cookie Policy
Hosting, email, analytics, payments, logistics providers
Payment providers to process your payment
Couriers to deliver orders
Authorities where required by law
We do not sell your personal data.
Some providers may process data outside the UK/EEA. Where this happens, we rely on:
a UK adequacy decision, or
Standard Contractual Clauses (SCCs) with safeguards.
You may:
access your data
request correction, deletion, restriction
object to processing
request data portability (where applicable)
withdraw consent (where used as basis)
We respond within one month (extendable by two months for complex requests).
Supervisory Authority:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK
+44 303 123 1113 · https://ico.org.uk/
Contact us first at info@pressandrelax.com so we can resolve your concern quickly.
We send email marketing only with prior opt-in consent. Every email includes an unsubscribe link. You may opt out at any time.
We use essential cookies for functionality and non-essential cookies (analytics, marketing) only with your consent. See Cookie Policy below.
We use appropriate technical and organisational measures (encryption, access control, secure hosting, staff training). Please keep your password secure.
We may update this Policy occasionally. Updates will be published on pressandrelax.com.
We use cookies to operate our website, improve performance, and show relevant offers.
Categories:
Strictly necessary (essential; always on)
Analytics (consent required)
Marketing/ads (consent required)
Examples:
_ga (analytics) – 2 years
_gid (analytics) – 24 hours
_gat (analytics) – session
_fbp / fr (marketing) – up to 3 months
You can manage preferences anytime via our cookie banner or browser settings. Blocking cookies may affect functionality.
Title: We value your privacy
Body: We use essential cookies to make our site work. With your consent, we’d also like to set analytics and marketing cookies to improve your experience and show relevant offers. You can change your settings anytime.
Buttons:
Accept all
Reject non-essential
Cookie settings
Controller contact:
Kmetovics Antal EV.
6500 Baja, Akácos utca 6., Hungary
info@pressandrelax.com
Baja, 25.09.2025.
